The Herald reports:
A first-time Jetstar customer says he will never book with the airline again after a lengthy ordeal over flights to Melbourne.
What rock had this customer been under to book with Jetstar to start with?
Aucklander Chris Dugan, 34, says the two-and-a-half-month dispute – during which he spent hours on the company’s helpline, made repeated complaints and faced spending Christmas stranded in Australia – has “left a sour taste in the mouth”.
Well, Chris, if it took you two and a half months to get the message, then not only are you living under a rock, you’re also a slow learner.
At least you got there in the end, eh?
“I’d rather swim, to be brutally honest,” than try to fly Jetstar, he said.