Cisco Systems

Not buying Cisco products

ᔥ Boing Boing

Be very careful what you buy these days. Cisco is now off my shopping list:

Owners of Cisco/Linksys home routers got a nasty shock this week, when their devices automatically downloaded a new operating system, which locked out device owners. After the update, the only way to reconfigure your router was to create an account on Cisco’s “cloud” service, signing up to a service agreement that gives Cisco the right to spy on your Internet use and sell its findings, and also gives them the right to disconnect you (and lock you out of your router) whenever they feel like it. …

This is nothing but a shameless attempt to cash in on the popularity of cloud computing, and it comes at a price. The Terms and Conditions of using the Cisco Connect Cloud state that Cisco may unilaterally shut down your account if finds that you have used the service for “obscene, pornographic, or offensive purposes, to infringe another’s rights, including but not limited to any intellectual property rights, or… to violate, or encourage any conduct that would violate any applicable law or regulation or give rise to civil or criminal liability.”

It then continues “we reserve the right to take such action as we (i) deem necessary or (ii) are otherwise required to take by a third party or court of competent jurisdiction, in each case in relation to your access or use or misuse of such content or data. Such action may include, without limitation, discontinuing your use of the Service immediately without prior notice to you, and without refund or compensation to you.”

Since the Service is the only way to access your router, killing one would effectively kill the other.

Oh, and Cisco reserves the right to continue to update your router, even if you set it not to allow automatic updates.