Wiki edits add to Fidelity Life's online disaster

Fidelity Life | We Don't Care, So you Don't have toSomeone has been editing my Wikipedia page. Before there are howls of outrage about vanity wiki entries I have to add that I didn’t start the page, haven’t ever edited the page, don’t know any of the people who have edited it and have never asked anyone to do anything on the page for me (I think that covers everything) but I do have a monitor on it.

Yesterday the Fidelity Life saga was added to my page. Their online reputation continues to take a flogging. Whoever their PR company is they are failing dismally.

There is also now a Twitter account called @FidelityLife_NZ.

I have tried for more than 7 months to communicate with Fidelity Life. Their tactics have always been to delay, delay, delay some more, then reject any communication. It is fair to say now, based on the emails pouring in about Fidelity Life that they seem to have an official policy of delaying claims, delaying responding to issues, deliberately ignoring medical evidence and keeping a tame set of doctors and medical professionals like Dr. Anthony Asteraidis, Prof. Des Gorman and Ralf Schnabel in the wings to find in their fvour more often than not. Google those names and you will see that they turn up together in quite a number of cases, and more than a few that have ended up in court. A Google on Ralf Schnabel turns up two rather appalling court cases on the first two links.

Since I started my jihad I have had two un-official approaches to communicate via Fidelity agents. Like all their pseudo-approaches in the past (when they tried to get my doctors and a Occupational Therapist to dob on me) it was ultimately futile.

I had a friend contact Mr. Neil Watling at Fidelity Life as intimated to see the direction that cold be taken. He was shocked in speaking to Mr Watling. Firstly because of the complete diffidence of the man, complete disregard to the situation and then from the downright scurrilous comments he made.

Mr Watling first obfuscated about an offer being on the table. There never has been an offer on the table. Well not in my mind. you see what Fidelity Life thinks is an offer is to ask me to conclude my original claim, completely, forever and never be able to claim for depression ever again. Then to make a new claim for permanent disability. Of course their cunning plan was to submit me to more tests, then to assess my income based on the past year which of course contains seven months on the sickness benefit. If they accepted it then they would pay 75% of my income for the past year, a piddling and insulting sum. They dress this up as making an offer when in fact it is a trap. The medical evidence that I have is that far from my original claim being complete my condition has in fact worsened and it has been worsened by the actions of Fidelity Life.

If it was at all possible to make worse statements Mr. Watling then set about doing exactly that. He told my friend when he was informed of my mental state and the trauma of losing the house and my friends genuine worry that I may go over the edge completely and off myself, that Fidelity Life was confident of their position and any resulting press coverage of my demise.

In other words he said that Fidelity Life couldn’t give a toss whether I lived or died, and that they thought the pr disaster resulting from my death was “manageable”.

I have held this back for a week. I hoped that they might at least communicate like a professional company that takes in millions of dollars in premiums would. I hoped in vain.

I think it is high time that, like finance companies and banks, insurance companies come under the scrutiny of a parliamentary select committee. These companies are taking billions in premiums, and it appears that companies like Fidelity Life have a internal policy not unlike those in a John Grisham novel. They profess to care about their clients in their marketing, in actual fact they care not at all.

Do you want:

  • Ad-free access?
  • Access to our very popular daily crossword?
  • Access to daily sudoku?
  • Access to Incite Politics magazine articles?
  • Access to podcasts?
  • Access to political polls?

Our subscribers’ financial support is the reason why we have been able to offer our latest service; Audio blogs. 

Click Here  to support us and watch the number of services grow.