Not buying Cisco products

Boing Boing

Be very careful what you buy these days. Cisco is now off my shopping list:

Owners of Cisco/Linksys home routers got a nasty shock this week, when their devices automatically downloaded a new operating system, which locked out device owners. After the update, the only way to reconfigure your router was to create an account on Cisco’s “cloud” service, signing up to a service agreement that gives Cisco the right to spy on your Internet use and sell its findings, and also gives them the right to disconnect you (and lock you out of your router) whenever they feel like it. …

This is nothing but a shameless attempt to cash in on the popularity of cloud computing, and it comes at a price. The Terms and Conditions of using the Cisco Connect Cloud state that Cisco may unilaterally shut down your account if finds that you have used the service for “obscene, pornographic, or offensive purposes, to infringe another’s rights, including but not limited to any intellectual property rights, or… to violate, or encourage any conduct that would violate any applicable law or regulation or give rise to civil or criminal liability.”

It then continues “we reserve the right to take such action as we (i) deem necessary or (ii) are otherwise required to take by a third party or court of competent jurisdiction, in each case in relation to your access or use or misuse of such content or data. Such action may include, without limitation, discontinuing your use of the Service immediately without prior notice to you, and without refund or compensation to you.”

Since the Service is the only way to access your router, killing one would effectively kill the other.

Oh, and Cisco reserves the right to continue to update your router, even if you set it not to allow automatic updates.


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  • Jax

    Cisco is a standard for enterprises and you pay for it,  their home products SUCK anyway ,  I have a very nice looking but hopeless router right in front of me.  Endless problems with it , the forums covered in the same complaints and no fixes,  the only reply was buy a new model.   Just more reason not to buy one all this cloud rubbish .. What were they thinking.  

  • Neil

    I’m astounded they were ever ON your shopping list…

  • le sphincter

    Doesnt ipad insist on auto updates, and you have to register your cc with itunes to even run the thing.
    The new windows will have a ‘shop’ were you have to buy any software

    Capitalism wolves meet lamb market !

    • 4077th

      No and No and who cares about windows anyway it’s the worlds worst OS. 

      • TravisPoulson

        Yea sure is, does everything I want to do. Bloody terrible. 

  • Alloytoo

    And everyone is worried about Huiwei.

    • Neil

       Ha ha ha!!!! And who’s telling us why we should be?

      • Alloytoo

        FUD in FUD out.

  • Captain sensible

    The linksys/Cisco home product hardware is ok. Just replace the supplied firmware/software with DD-WRT.

  • Meh

    Cisco has backed down and removed the paragraph about seeing your browsing history etc 

    • meh

       Because I trust them to keep their word now.. yeah right.

  • 4077th

    I have a Cisco / Linksys router and have had no such trouble to date? newer high-end Linksys routers (the EA4500, EA3500 and EA2700)

  • 4077th
  • Evanallen

    We’ve used linksys/cisco modem/routers at home and after two attempts (replacements that were more upmarket in price & specs each time) got our money back and got something completely different because they just wouldn’t work, useless crap that won’t allow Apple products to connect at all and barely let PCs connect  with an incredibly weak signal. The amount of frustration at coming home and having to reset the cisco modem nearly every second day was just beyond the pale.

  • Michael

    For the semi-technical home user, D-Link is the way to go – solid and reliable.