Just when you didn’t think Jetstar could go any lower

Jetstar just cannot get good headlines

Jetstar says it will investigate who defaced a passenger’s luggage in transit, using stickers to spell out “I am gay” on his suitcase.

The man posted a photograph of the red suitcase on Twitter yesterday, saying the wording was done using ticket stubs from checked luggage on his flight from Perth.

“Utterly disgusted to find my luggage front and centre on the luggage carousel looking like this,” said the married father-of-two, who gave only his first name, Aaron.

The post caused anger among his followers, who described the incident as disgusting and unbelievable. 

It is unclear when the stickers were put on the case, and who was involved. After it is checked in by airline staff, bags are usually handled by luggage contractors as it is loaded on to the plane.

Jetstar is determined to find out. After his public complaint a Jetstar spokeswoman apologised to the passenger on Twitter, asking him to provide more information.

“I’m very sorry to see that. So we can investigate this internally, please direct message us your booking reference,” she said.

I don;t know why he is complaining…his bag is red…and now he can easily identify it.


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  • Andy

    “I’d rather have broad consciousness raising over job losses,” he wrote

    There is obviously a bit more to this story,

  • At least they didn’t lose his luggage. LOL

    • 4077th

      I would have thought if his suitcase was truly gay it would have been in first class and not in the hold..

  • OhopeBeachBugger

    Hilarious story re: Jetstar. First time I tried to book, filled all details to have the site crash. So I sent a huffy email saying screw you guys, back to Air NZ for me. Except when I tried to book flights to the same destination, it was $600 more on Air NZ…and I went back on to Jetstar to try again, successfully that time.
    Sold me principles for six hundy. Got there just fine though, and had plenty of beer + humble pie money, too.

    • Patrick

      I have principles & if you don’t like them I have others.

      • OhopeBeachBugger

        Integrity, we’ve heard of it!

        • Bunswalla

          Never mind the quality, madam, feel the width!

          • OhopeBeachBugger

            Heheh jokers out in force today :-)

      • Andy

        Speaking of Marxist jokes:

        Q: Why did Karl Marx’s toilet play tunes when flushed?
        A: It was the violins inherent in the cistern

        • OhopeBeachBugger

          LOL moment of the day.

          • Andy

            Q: Why can you only get herbal and Earl Grey Tea at a Marxist cafe?
            A: Because all Proper Tea is Theft.

          • OhopeBeachBugger

            Stop it, you’re killing me!

        • Bunswalla

          Nice segue from the Marx Brothers to Karl Marx too…

        • Roland

          Or perhaps ‘slave to the cistern’

    • longjohn

      Have flown with them three times too many. Air New Zealand or nothing for me. I will also never fly Quantas again!

      • Bob Murphy

        Emirates do a fine job.

        • longjohn

          Agree. Thought I would put a plug in for the national carrier.

  • 4077th

    Precious much Aaron? It could have been engraved by a key on the hood of your new BMW instead it was a childish sticker attack! OMG..I am so offended..HTFU and forget it!

    • OhopeBeachBugger

      I’d find the defacement of the bright red luggage amusing, if anything.

      • 4077th

        It’s like the best candid camera bomb ever! First case off the conveyor..bright red and gay!

    • Bad__Cat

      Barbara Streisand Effect.

  • Justsayn

    Me thinks Aaron doth protest too much – he should take it s a compliment.

  • GregM

    Well he does act like a fart puncher, not surprised they thought he was one.

  • GazzW

    Who did he upset at the checkin counter?

    • Martin White

      Yep Gazz I think you are onto it. He has been targeted. Obviously he behaved like a squeezer at check-in.

  • Bunswalla

    Hmmm, his name was Aaron, aye? What’s the bet he turned up at the counter, wasn’t given immediate first-class service and a free upgrade, and asked, innocently enough, “Don’t you know who I am?”

    Nek minute…

  • blairmulholland

    Given that you are entrusting your life to them to fly you in a slender aluminium tube at over 800kph through the air for several hours, the lack of professionalism is appalling. If they have staff who think it is acceptable to deface customer luggage, what other serious issues might there be?

    I don’t know why people are so keen to laugh at the fellow. Bet you wouldn’t like it if it was you. The character of the customer is irrelevant – no company should treat the people who pay their wages this way. Or are we supposed to be politically correct about it, because only bigots are offended at being called “gay”?

    • OhopeBeachBugger

      Couple of things: I don’t think the baggage handlers fly the planes. Also, there wasn’t any harm done here and sometimes even gay people will find things like this amusing rather than insulting (I know a few homos who would consider red luggage a bit too fag for them). Hell, even straight people could find it amusing – I sure did.

      • longjohn

        Totally agree. I would have a laugh if someone stickered my bag “I am straight”. If he grizzles too much he mighr end up with “I am an arsehole” on his bag next time he travels!

    • baw

      Safety will be separate from these issues.

      If they were unsafe they would be grounded.

      Besides a plane costs millions, you don’t due stupid things with aircraft.

  • Michael

    Last time I flew Jetstar the departure was delayed as we were waiting on paperwork to be sent via facsimile machine. A fax! Have these guys not realised that the 1990s were almost 15 years ago?

  • Doug

    My first flight on Jetstar… when they are doing the safety announcements, the cabin crew says’ “Now it’s time to turn your phones to flight mode and then turn them off. If your phone doesn’t have flight mode… it’s time to get another phone!” … It was funny when I heard it…

  • Mr_Blobby

    Harden the fuck up Aaron.

  • pukakidon

    I suspect that the guy who made this funny sign knew this twat personally. How else would he know what a absolutely gay self absorbed wanabee victim this bastard was.

    No sense of humour

  • Rat

    I usually fly to Wellington every fortnight, if booking two months in advance I do ANZ, otherwise Jetstar.. Havent had any problems