Jetstar leaves passengers stranded, but in a whole new way

By leaving early.

No, I’m not kidding.

Jetstar passengers were stranded at Hawke’s Bay Airport yesterday morning after their flight left early.

Yasmeen Muhammad was meant to be on the 10.05am flight to Auckland, but she and three others were left behind when it departed 10 minutes early.

She had some important appointments in Auckland, and was meeting up with her sick grandmother who was flying home from Rarotonga.

Like another passenger, she had to pay a service fee to catch a later flight.

A Jetstar spokesperson said unfortunately the passengers had arrived at the check-in counters after check-in for their flight had closed.

“If all checked in passengers are on board and all pre-flight operational processes are complete a flight may be able to depart ahead of scheduled departure time”, he said.

“After check-in has closed our flights are not re-opened for late check-in passengers to ensure flights depart as close to schedule as possible.

“Our check-in team in Napier were able to transfer passengers on request to the next available flight following payment of a transfer fee.”

It’s always a good idea to be at the airport early enough to cope with any unforeseen delays, but you have to be able to rely on the airline, or bus, or train, or whatever transport, not to leave ahead of its scheduled time.

Once again, Jetstar don’t cover themselves in glory, and I would only consider flying with them if it was absolutly the only option available.


– Victoria White, Hawkes Bay Today

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As much at home writing editorials as being the subject of them, Cam has won awards, including the Canon Media Award for his work on the Len Brown/Bevan Chuang story. When he’s not creating the news, he tends to be in it, with protagonists using the courts, media and social media to deliver financial as well as death threats.

They say that news is something that someone, somewhere, wants kept quiet. Cam Slater doesn’t do quiet and, as a result, he is a polarising, controversial but highly effective journalist who takes no prisoners.

He is fearless in his pursuit of a story.

Love him or loathe him, you can’t ignore him.

To read Cam’s previous articles click on his name in blue.