Kristina Buxton

Open letter to Xero’s Rod Drury

Dear Rod

I am your customer and have been for a long time.

I admire you for taking an idea and turning it into a large corporation. Now I am watching aghast as you surrender your values and integrity to preserve a corporate image. Instead of standing up for the little guy, you are sticking it to them. You stand with the State, not the citizen.

You promised both contractually and in many, many media statements to protect my privacy . Then, without telling me, you handed out my personal financial information to a State agency. And when I approached your company, after my suspicions were raised, your company simply lied to me.

Once I had established your company had released my private and personal financial information, you then stonewalled me. You never returned my calls or answered my simple, reasonable questions. It seems you are now so big you don’t have to care about a single customer. You have resorted to bully-boy tactics.

All I ever wanted to know was: ? Read more »